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Problems with GoToMeeting

Posted: Mon Aug 07, 2017 8:35 pm
by entrecour
Windows 7, 64 bit. SSD, 8G memory. WDM drivers selected.

I have Voicemeeter Banana recently installed and configured as per your recommendations in this post http://vbaudio.jcedeveloppement.com/for ... ?f=6&t=441. Voicemeeter is selected as the default playback and recording device. Skype is working fine. However when I try to use GoToMeeting and select Voicemeeter for mic and speakers I am getting audio disturbances in the test call (Test your Sound) when using the Chrome web app computer audio option or the standalone Gotomeeting client.

https://support.logmeininc.com/gotomeeting/get-ready

Ordinarily without Voicemeeter installed the sound test would work perfectly.

Can you recommend any changes to your recommended configuration to improve the sound quality in this test?

Thanks.

Re: Problems with GoToMeeting

Posted: Wed Aug 09, 2017 8:15 am
by Vincent Burel
maybe you could increase VAIO internal latency to max (7168 samples).
our VAIO could not work with application using audio buffer bigger than 2048 samples.

Re: Problems with GoToMeeting

Posted: Tue Jul 21, 2020 8:00 pm
by robertkjr3d
I'm still having problems using 'Gotomeeting'. It's weird, that goto-meeting is about the only sound-app I'm hearing this garbled audio.
But I just figured out that. When having a gotomeeting.

I shut-off Voicemeeter. And just set the Audio-out in gotomeeting directly to the audio-speaker device. Of course that may not be an option for some. That may want to use particular 'Voicemeeter' microphones.

Re: Problems with GoToMeeting

Posted: Wed Jul 22, 2020 7:52 am
by Vincent Burel
cannot help more without seeing your configuration in detail,
did you follow all recommendations given in this video:
https://youtu.be/nIpt3jF0Nds