Can not un-install Virtual HIFI Cable

VB-Cable A & B, HIFI-Cable, ASIO Bridge
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GBeutler
Posts: 3
Joined: Sun Nov 15, 2020 6:38 pm

Can not un-install Virtual HIFI Cable

Post by GBeutler »

Hello,

I've been testing HiFi Cable. After Installation I've had two (!) virtual input and output. I was thinking, it's normal but then had a routing problem between VB Hifi Cable and Zoom.

For this reason I thought, best would be to re install. After executing the VB audio installer one in and one out endpoint has been removed, the one with the leading "2-" but the other one is still there.
The installer still reports Asio Bridge and HIFI Cable are already installed. So everything gotr partially removed but now stucks in the middle.

I've tried several times and also executed it as administrator and did a reboot each time. No change yet. Also I can see it in the sound settings :
screenshot 3
screenshot 3
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screenshot 1
screenshot 1
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screenshot 2
screenshot 2
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Could someone tell how to proceed please, I am somehow trapped and can't get back or forth.

What I was trying to set up was 2 channels one for Keyboard -> OBS and then from OBS -> Zoom. I was thinking, based on the description, HiFi Cable is made for this.

Thanks in advance for your kind support and best regards,


Guido
Andres
Posts: 105
Joined: Fri May 01, 2020 7:25 pm

Re: Can not un-install Virtual HIFI Cable

Post by Andres »

Hi Guido. Hi-Fi Cable installer puts some files in this folder: C:\Program Files (x86)\VB\ASIOBridge. When you run the uninstaller it should delete all files from that folder (except for the installer itself). Is it currently empty?

You can also check Voicemeeter (also from VB-Audio) to try to solve your audio routing needs.
Vincent Burel
Site Admin
Posts: 1394
Joined: Sun Jan 17, 2010 12:01 pm

Re: Can not un-install Virtual HIFI Cable

Post by Vincent Burel »

you may re-install it correctly, because it appears with the wrong icon.
follow recommendation there:
viewtopic.php?f=7&t=688
GBeutler
Posts: 3
Joined: Sun Nov 15, 2020 6:38 pm

Re: Can not un-install Virtual HIFI Cable

Post by GBeutler »

Hi @Andres, yes

C:\Program Files (x86)\VB

is empty but the folder exists. Now trying unsinstall in device manager
GBeutler
Posts: 3
Joined: Sun Nov 15, 2020 6:38 pm

Re: Can not un-install Virtual HIFI Cable

Post by GBeutler »

Ok so followed the recommendation from Vincent:

device manager looks like this:
2020-11-24 20_00_17-Window.png
2020-11-24 20_00_17-Window.png (36.9 KiB) Viewed 74 times
I de- installed both entries, after that, prior re- boot it looks like this:
2020-11-24 20_02_34-Window.png
2020-11-24 20_02_34-Window.png (32.77 KiB) Viewed 74 times

Re- boot -> they are back, screenshot 1. A refresh after de- installation leads to the same.

I do not manage to get rid of them.
Andres
Posts: 105
Joined: Fri May 01, 2020 7:25 pm

Re: Can not un-install Virtual HIFI Cable

Post by Andres »

Hi Guido. In addition to the Audio inputs and outputs devices, uninstall the VB-Audio Hi-Fi Cable controller. It is located under Sound, video and game controllers. Windows should ask you to reboot your computer.
Sound, video and game controllers.png
Sound, video and game controllers.png (29.83 KiB) Viewed 67 times
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