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Can not un-install Virtual HIFI Cable

Posted: Sun Nov 22, 2020 4:47 pm
by GBeutler
Hello,

I've been testing HiFi Cable. After Installation I've had two (!) virtual input and output. I was thinking, it's normal but then had a routing problem between VB Hifi Cable and Zoom.

For this reason I thought, best would be to re install. After executing the VB audio installer one in and one out endpoint has been removed, the one with the leading "2-" but the other one is still there.
The installer still reports Asio Bridge and HIFI Cable are already installed. So everything gotr partially removed but now stucks in the middle.

I've tried several times and also executed it as administrator and did a reboot each time. No change yet. Also I can see it in the sound settings :
screenshot 3
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screenshot 1
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screenshot 2
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Could someone tell how to proceed please, I am somehow trapped and can't get back or forth.

What I was trying to set up was 2 channels one for Keyboard -> OBS and then from OBS -> Zoom. I was thinking, based on the description, HiFi Cable is made for this.

Thanks in advance for your kind support and best regards,


Guido

Re: Can not un-install Virtual HIFI Cable

Posted: Sun Nov 22, 2020 10:32 pm
by Andres
Hi Guido. Hi-Fi Cable installer puts some files in this folder: C:\Program Files (x86)\VB\ASIOBridge. When you run the uninstaller it should delete all files from that folder (except for the installer itself). Is it currently empty?

You can also check Voicemeeter (also from VB-Audio) to try to solve your audio routing needs.

Re: Can not un-install Virtual HIFI Cable

Posted: Tue Nov 24, 2020 11:56 am
by Vincent Burel
you may re-install it correctly, because it appears with the wrong icon.
follow recommendation there:
viewtopic.php?f=7&t=688

Re: Can not un-install Virtual HIFI Cable

Posted: Tue Nov 24, 2020 7:37 pm
by GBeutler
Hi @Andres, yes

C:\Program Files (x86)\VB

is empty but the folder exists. Now trying unsinstall in device manager

Re: Can not un-install Virtual HIFI Cable

Posted: Tue Nov 24, 2020 8:17 pm
by GBeutler
Ok so followed the recommendation from Vincent:

device manager looks like this:
2020-11-24 20_00_17-Window.png
2020-11-24 20_00_17-Window.png (36.9 KiB) Viewed 665 times
I de- installed both entries, after that, prior re- boot it looks like this:
2020-11-24 20_02_34-Window.png
2020-11-24 20_02_34-Window.png (32.77 KiB) Viewed 665 times

Re- boot -> they are back, screenshot 1. A refresh after de- installation leads to the same.

I do not manage to get rid of them.

Re: Can not un-install Virtual HIFI Cable

Posted: Wed Nov 25, 2020 12:49 am
by Andres
Hi Guido. In addition to the Audio inputs and outputs devices, uninstall the VB-Audio Hi-Fi Cable controller. It is located under Sound, video and game controllers. Windows should ask you to reboot your computer.
Sound, video and game controllers.png
Sound, video and game controllers.png (29.83 KiB) Viewed 658 times

Re: Can not un-install Virtual HIFI Cable

Posted: Fri Dec 11, 2020 10:42 pm
by GBeutler
Confirmed, worked. After uninstalling the Controller it was gone. Thanks!