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VoiceMeeter licence

Posted: Tue Aug 04, 2020 11:25 am
by wwwkennyseqcom
Hello ... I have a big one with your VoiceMeeter Banana program. I have paid my license and at the same time the program throws me a message every month that I have to reactivate the license! Is it like a license for only a month? Or what is the problem ?! It's quite frustrating when I always have to adjust all the sound settings in my OBS over and over again !!!

Thank you for answer

Re: VoiceMeeter licence

Posted: Tue Aug 04, 2020 2:33 pm
by Vincent Burel
Voicemeeter Banana displays an About Box to invite you to donate...
but if you already did it, just click on “I Already made a donation” on bottom left of the dialog box.

Re: VoiceMeeter licence

Posted: Wed Aug 05, 2020 7:29 pm
by wwwkennyseqcom
Vincent Burel wrote:Voicemeeter Banana displays an About Box to invite you to donate...
but if you already did it, just click on “I Already made a donation” on bottom left of the dialog box.
Can you please indicate the place I should click on if I have already sent DONATE? thank you because I don't see anything in the lower left corner ?!

Re: VoiceMeeter licence

Posted: Wed Aug 05, 2020 10:03 pm
by hotmitts
I was wondering about the License too
I have Voicemeter (plain old vanilla flavour) and donated -should i have got a code ? maybe I did and didn't check all my mails ? Or don't I need one ?
I can remove the donation screen like you say, just wondering if it transfers, if have to re-activate on a future computer.
Thanks

Re: VoiceMeeter licence

Posted: Thu Aug 06, 2020 9:15 am
by TestXpress
Hi wwwkennyseqcom,

Voicemeeter Banana (that you mentioned) and Voicemeeter Potato (that your screenshot shows) are different products. So, what did you donate for? I would expect Potato to decline license codes intended for Banana, as Potato brings more functionality.

Re: VoiceMeeter licence

Posted: Thu Aug 06, 2020 11:33 am
by wwwkennyseqcom
TestXpress wrote:Hi wwwkennyseqcom,

Voicemeeter Banana (that you mentioned) and Voicemeeter Potato (that your screenshot shows) are different products. So, what did you donate for? I would expect Potato to decline license codes intended for Banana, as Potato brings more functionality.
You can find my payment in the attachment and thank you very much for finding someone who is dealing with my problem and trying to solve it.

Re: VoiceMeeter licence

Posted: Thu Aug 06, 2020 4:38 pm
by TestXpress
Okay, thanks for clarification, that seems to be fine. So, activation itself is successful (big green "ACTIVATED" on the dialog) but after a month it suddenly resets the status? Normally it should just stay in status "ACTIVATED"...

Re: VoiceMeeter licence

Posted: Thu Aug 06, 2020 6:12 pm
by Vincent Burel
For this kind of question, you may contact us by the webshop contact form:
https://shop.vb-audio.com/en/contact-us

Re: VoiceMeeter licence

Posted: Fri Aug 07, 2020 12:24 pm
by wwwkennyseqcom
TestXpress wrote:Okay, thanks for clarification, that seems to be fine. So, activation itself is successful (big green "ACTIVATED" on the dialog) but after a month it suddenly resets the status? Normally it should just stay in status "ACTIVATED"...
Yes, I have to set everything over and over every month: /

Re: VoiceMeeter licence

Posted: Fri Aug 07, 2020 12:35 pm
by wwwkennyseqcom
Thank you for the link on which I will hopefully finally be able to solve my problem.
https://shop.vb-audio.com/en/contact-us

I have already filled in the form and sent it so we will see what it will be like in the end.