VoiceMeeter cannot connect to Marian Clara E ASIO interface

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Daniel_7234hgd
Posts: 6
Joined: Thu Apr 27, 2023 8:54 am

VoiceMeeter cannot connect to Marian Clara E ASIO interface

Post by Daniel_7234hgd »

Hello Vincent,

we experience problems using VoiceMeeter Potato 3.0.2.8 64bit together
with Marian Clara E, a Dante PCIe board (https://www.marian.de/products-archive/clara-e/).
Our Scenario is as follows:

Application with WDM Audio -> VoiceMeeter Input (7.1, 24bit, 48kHz) --> Marian Clara E ASIO --> Dante.

We map up to 3x7.1 VAIO input devices to 3x8 ASIO channels (A1, A2, A3).

The above setup works for Dante VirtualSoundcard (32x32 channels, using 24) and Dante AVIO USB (2 channels, using 2) but
it does not work with the Clara E ASIO interface. If we use the ASIO interface of Clara E, VoiceMeeter does not connect
to the card:
- 'HARDWARE OUT' only shows a blinking 'Clara E',
- 'A1' disconnects 'ASIO: Clara E',
- In 'Menu->System settings' the string 'Status: OFF SR:48000Hz buf:32' in the line "OUT A1 Main Device: Status: OFF SR:48000Hz buf:32 ch64 r:24' is red,
- resetting audio engine and the like will not work,
- changing the 'buffer sizes' may (or may not) change the STATUS to ON if we stay in the settings dialog.

We once managed to get the STATUS to ON for a longer time, after we set the (ASIO) sample buffer to 'buf:16'. But then we had no sound output.

Note: If we use a Clara E WDM Multichannel Device (32 channels), we can map 8 channels and get sound output
using Dante VIA as audio endpoint, but we need more channels, at least 24! That being said, the Clara E can deliver
512 Dante channels for each of its two ports.

Searching the forum, we found 'VB-Audio ASIO Test'. The Clara E ASIO interface seems to work OK with this
tools. We can hear the output of the test sound generators through Dante VIA, if the sample buffer size is larger than
16. Here is an abbreviated output of 'VB-Audio ASIO Test 64Bits (Version 1.0.1.3)':

#0001 ------------------------------------------------------
#0002 (64Bits) TEST ASIO DEVICE: Clara E
#0003 PREPARE DEVICE: sr:44100 Hz / buffer: 1024 smp / in: 256 / out: 256
#0004 Latency: in:1025 smp / buffer: 1024 smp / out: 1025 smp / total: 69.71 ms
#0005 Must Call ASIOOutputReady(): NO
#0006 -----------------------------------------------------------
#0007 ASIO Buffer 0 / Input / type:27 / ASIOSTInt32LSB24 (DAW In 1)
#0008 ASIO Buffer 1 / Input / type:27 / ASIOSTInt32LSB24 (DAW In 2)
#0009 ASIO Buffer 2 / Input / type:27 / ASIOSTInt32LSB24 (DAW In 3)
...
#0508 ASIO Buffer 501 / Output / type:27 / ASIOSTInt32LSB24 (DAW Out 246)
#0509 ASIO Buffer 502 / Output / type:27 / ASIOSTInt32LSB24 (DAW Out 247)
#0510 ASIO Buffer 503 / Output / type:27 / ASIOSTInt32LSB24 (DAW Out 248)
#0511 ASIO Buffer 504 / Output / type:27 / ASIOSTInt32LSB24 (DAW Out 249)
#0512 ASIO Buffer 505 / Output / type:27 / ASIOSTInt32LSB24 (DAW Out 250)
#0513 ASIO Buffer 506 / Output / type:27 / ASIOSTInt32LSB24 (DAW Out 251)
#0514 ASIO Buffer 507 / Output / type:27 / ASIOSTInt32LSB24 (DAW Out 252)
#0515 ASIO Buffer 508 / Output / type:27 / ASIOSTInt32LSB24 (DAW Out 253)
#0516 ASIO Buffer 509 / Output / type:27 / ASIOSTInt32LSB24 (DAW Out 254)
#0517 ASIO Buffer 510 / Output / type:27 / ASIOSTInt32LSB24 (DAW Out 255)
#0518 ASIO Buffer 511 / Output / type:27 / ASIOSTInt32LSB24 (DAW Out 256)
#0519 -----------------------------------------------------------
#0520 Performance Counter Frequency: +10.000.000
#0521 Performance Counter for one buffer: +232.199 (23.2 ms)
#0522 Performance Counter for 10%: +23.219
#0523 -----------------------------------------------------------
#0524 GENERATE SINUS: 440 Hz -10 dBfs
#0525 DSP LOAD: nothing
#0526 START ASIO DEVICE: Running
#0527 INFO: callback thread priority: 15
#0528 STOP ASIO DEVICE: Clara E
#0529 CLOSE DEVICE

From this output we conclude, that the ASIO interface of the Clara E works in some
way. Maybe VoiceMeeter cannot handle the number of channels provided by the Clara E?

We appreciate any hints on getting VoiceMeeter to work with the card.

Cheers
Daniel

Image
Attachments
Clara E ASIO works
Clara E ASIO works
ClaraE-VB-Audio-ASIO_Test.png (53.49 KiB) Viewed 65681 times
Clara E not connected
Clara E not connected
ClaraE-Potato-Settings.png (125.46 KiB) Viewed 65681 times
HARDWARE OUT not conected
HARDWARE OUT not conected
ClaraE-Potato-A1-ASIO.png (91 KiB) Viewed 65681 times
Vincent Burel
Site Admin
Posts: 2020
Joined: Sun Jan 17, 2010 12:01 pm

Re: VoiceMeeter cannot connect to Marian Clara E ASIO interface

Post by Vincent Burel »

yes, right, we have validated the CLARA-E recently with the ASIO TEST...
but the type ASIOSTInt32LSB24 is not supported yet in Voicemeeter (will be in next update).

however there is a workaround in the CLARA-E control panel: A compatibility option to change the ASIO type to be more compatible with all DAW...
(ASIOSTInt32LSB24 is not a common data type - never seen before for me - that's why it was not already implemented in Voicemeeter).
Daniel_7234hgd
Posts: 6
Joined: Thu Apr 27, 2023 8:54 am

Re: VoiceMeeter cannot connect to Marian Clara E ASIO interface

Post by Daniel_7234hgd »

Thank you for the quick reply.

We enabled "Emulate 32-Bit Integer for incompatible ASIO applications" under the "Sample Format Handling" group in
the ASIO device setup of Clara E from within VB ASIO Test. We added screenshots for what we have done.
The change is visible in the output of ASIO Test. And the setting seems to be persistent over several program starts.

But the problem with VoiceMeeter Potatoe x64 3.0.2.8 is still persistent. No change at all.
(Btw. we tested with MT32-SPlite 1.2.3.9 last week and worked right from the start. We did not change anything.)

Can we expect an update of VoiceMeeter until end of May?
Attachments
Clara-E VB-Audio ASIO Test.png
Clara-E VB-Audio ASIO Test.png (50.26 KiB) Viewed 65613 times
Clara-E ASIO Setting-32-Bit-Int-compatibility.png
Clara-E ASIO Setting-32-Bit-Int-compatibility.png (21.93 KiB) Viewed 65613 times
Vincent Burel
Site Admin
Posts: 2020
Joined: Sun Jan 17, 2010 12:01 pm

Re: VoiceMeeter cannot connect to Marian Clara E ASIO interface

Post by Vincent Burel »

the MT32-SPlite (and MT128 series ) is already updated

but Voicemeeter should support the ASIOSTInt32LSB type.

We could make a quick update of Voicemeeter before end of May... but not sure...
Daniel_7234hgd
Posts: 6
Joined: Thu Apr 27, 2023 8:54 am

Re: VoiceMeeter cannot connect to Marian Clara E ASIO interface

Post by Daniel_7234hgd »

I cannot reproduce that switching to 'ASIOSTInt32LSB' solves the problem. Though, it would solve my problem at first, if it would work.
So, my questions are

- What software environment did you use do get it to work?
Mine is:
OS Name: Microsoft Windows 11 Pro for Workstations (64bit)
OS Version: 10.0.22621 N/A Build 22621
Clara E driver: 4.3.9.7
Clara E board: REV02
VoiceMeeter: Potao 3.0.2.8 (64-bits)
VoieMeeter driver: 2.1.5.2

- Do I have to make any other special settings to buffers, WMD devices etc.?
- Is there another way to get to the 'ASIO device setup' dialog, may be directly from within VoiceMeeter?

Cheers
Daniel
Vincent Burel
Site Admin
Posts: 2020
Joined: Sun Jan 17, 2010 12:01 pm

Re: VoiceMeeter cannot connect to Marian Clara E ASIO interface

Post by Vincent Burel »

ok, it seems there is another problem with Voicemeeter and CLARA-E
so i need to get it to make some investigations...
Daniel_7234hgd
Posts: 6
Joined: Thu Apr 27, 2023 8:54 am

Re: VoiceMeeter cannot connect to Marian Clara E ASIO interface

Post by Daniel_7234hgd »

Hello Vincent,
is there any progress on fixing this bug?

Cheers,
Daniel
Vincent Burel
Site Admin
Posts: 2020
Joined: Sun Jan 17, 2010 12:01 pm

Re: VoiceMeeter cannot connect to Marian Clara E ASIO interface

Post by Vincent Burel »

just got a CLARA-E and Seraph M2.
we have corrected problem related to specific ASIOdata format and channel number management.
but it remains a bug in ASIOStop/Close sequence that can create crashes... (resources are possibly released while buffers are in process).

Waiting for correction from Marian.
Daniel_7234hgd
Posts: 6
Joined: Thu Apr 27, 2023 8:54 am

Re: VoiceMeeter cannot connect to Marian Clara E ASIO interface

Post by Daniel_7234hgd »

Hello Vincent,

the MARIAN team informed me, that it has updated their drivers and fixed the issues you mentioned. In case they did not inform you.
Can you confirm this? When will a new release of Voicemeeter Potato that contains your fixes be available?

Cheers,
Daniel
Vincent Burel
Site Admin
Posts: 2020
Joined: Sun Jan 17, 2010 12:01 pm

Re: VoiceMeeter cannot connect to Marian Clara E ASIO interface

Post by Vincent Burel »

yes, right, just made some test yesterday and now it seems to work ok.

Voicemeeter update will certainly come in September.
but you can already make some test with your Marian board on our new coming product:
VB-Audio Matrix is currently in public test on our Discord server.

https://vb-audio.com/Matrix/index.htm
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