Problems with GoToMeeting

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entrecour
Posts: 1
Joined: Sat Aug 05, 2017 6:11 pm

Problems with GoToMeeting

Postby entrecour » Mon Aug 07, 2017 8:35 pm

Windows 7, 64 bit. SSD, 8G memory. WDM drivers selected.

I have Voicemeeter Banana recently installed and configured as per your recommendations in this post viewtopic.php?f=6&t=441. Voicemeeter is selected as the default playback and recording device. Skype is working fine. However when I try to use GoToMeeting and select Voicemeeter for mic and speakers I am getting audio disturbances in the test call (Test your Sound) when using the Chrome web app computer audio option or the standalone Gotomeeting client.

https://support.logmeininc.com/gotomeeting/get-ready

Ordinarily without Voicemeeter installed the sound test would work perfectly.

Can you recommend any changes to your recommended configuration to improve the sound quality in this test?

Thanks.

Vincent Burel
Site Admin
Posts: 1254
Joined: Sun Jan 17, 2010 12:01 pm

Re: Problems with GoToMeeting

Postby Vincent Burel » Wed Aug 09, 2017 8:15 am

maybe you could increase VAIO internal latency to max (7168 samples).
our VAIO could not work with application using audio buffer bigger than 2048 samples.

robertkjr3d
Posts: 2
Joined: Sat Jul 27, 2019 12:24 pm

Re: Problems with GoToMeeting

Postby robertkjr3d » Tue Jul 21, 2020 8:00 pm

I'm still having problems using 'Gotomeeting'. It's weird, that goto-meeting is about the only sound-app I'm hearing this garbled audio.
But I just figured out that. When having a gotomeeting.

I shut-off Voicemeeter. And just set the Audio-out in gotomeeting directly to the audio-speaker device. Of course that may not be an option for some. That may want to use particular 'Voicemeeter' microphones.

Vincent Burel
Site Admin
Posts: 1254
Joined: Sun Jan 17, 2010 12:01 pm

Re: Problems with GoToMeeting

Postby Vincent Burel » Wed Jul 22, 2020 7:52 am

cannot help more without seeing your configuration in detail,
did you follow all recommendations given in this video:
https://youtu.be/nIpt3jF0Nds


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