INFO About Potato Challenge / Response Code

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Vincent Burel
Site Admin
Posts: 1556
Joined: Sun Jan 17, 2010 12:01 pm

INFO About Potato Challenge / Response Code

Post by Vincent Burel »

Voicemeeter Potato License is given for a single PC only by a Challenge/Response code.
The Challenge Code, given by the application, is expected to be different on each computer.
(Challenge code is pending on your CPU / Motherboard and in some cases on Windows or Voicemeeter installation).

In case of Challenge Code change or for a second PC, each license is offering a REGEN option to generate a second Response code.
Go in your webshop account "My License" page and click on REGEN to enter your new Challenge code and get a new response code.
In case of problem, contact us by the webshop form. We cannot help you on this question, out of the context of the webshop.

This licensing has been designed as an alternative to SAAS model, simpler and cheaper for everyone, it is pending on PC hardware / Installation process only. Instead of obliging you to stay connected to internet to pay every month, our activation code stays valid until you decide to change your PC. And with our donationware model, you can select the smallest price to renew your license. (Internet is not needed to activate your license).

With Voicemeeter Potato version 3.0.1.4, The Challenge code is expected to stay the same, even after a Windows update.
To secure the Windows re-installation (possibly on new harddisk) Potato version 3.0.1.4 allows to export your computer Footsprint on external disk or USB key. Then you can be sure to retrieve your challenge code after a new Voicemeeter re-installation (just enter your registered e-mail and right click on challenge code to import your previously stored PC Footprint).

For Multiple USERs on the same PC, The Challenge code can also be different for each user, Then you can also use the FOOTPRINT function to get the same Challenge Code than on first License Activation.

1- Save the footprint before re-installing windows.
2- reinstall Windows and all components, and install Voicemeeter.
3- if the challenge code is different, import your previously saved footprint (enter your e-mail first).
(should work if the CPU + Motherboard are the same).
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Vincent Burel
Site Admin
Posts: 1556
Joined: Sun Jan 17, 2010 12:01 pm

Potato Challenge Code unexpected change

Post by Vincent Burel »

before the version 3.0.1.4 the challenge code could be unstable and change for different reasons:
Windows functions used to get hardware information can give different result on 32bit or 64bit OS also the result can be different on Voicemeeter Potato 64bits verson than on 32 bits version. Finally we also see some registry information change on Win10 update or user change that could have been a part of the problem. But the last version is expected to fix all these issues, and the REGEN offered on last December 5th 2020 is also there to help you to solve it.

If you think you got an unexpected change on your Challenge code, we can study your issue thanks to the Voicemeeter_ActivationLog.dat located in the folder "My Documents \ Voicemeeter".

This is also possible to compile all your activation history in a single log file if you save it before re-installing windows and restore it after:
1- before re-installing windows: store the file Voicemeeter_ActivationLog.dat (which is in "My Documents \ Voicemeeter" folder) in external disk.
2- After re-installing Windows: recreate the folder "Voicemeeter" in "My Documents" directory and copy the previously stored Voicemeeter_ActivationLog.dat in...
3- install Voicemeeter Potato again.

To let us analyze why the Challenge Code could change without reason, send to us the Voicemeeter_ActivationLog.dat file by the webshop contact form: https://shop.vb-audio.com/en/contact-us
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