Zoom receives lyrics but not the music

[JoinLight]

I have used VoiceMeeter Potato successfully for a couple years, routing audio from external microphones, YouTube, VLC Player and Windows Media Player to live Zoom sessions. A couple weeks ago the music from these platforms stopped playing through to Zoom, and only the lyrics are being heard.

I've spent hours trying to find a fix, but nothing has worked.

See the pics of my settings below along with suggestions from ChatGPT.

Is there an expert I can talk with for a donation to help figure this out? I need help with this ASAP as we run live Zoom sessions every day.

Thank you!
David

[Vincent Burel]

To get help on this problem, you may post screenshot of your voicemeeter and system settings to show and explain your configuration. also you may show your zoom configuration and your windows audio settings, especially to know what is your default playback and recording device.

to get inspiration on Voicemeeter configuration with zoom, you can watch our video tutorial: https://youtu.be/nIpt3jF0Nds

[JoinLight]

Technical Issue:
For the past 2-3 weeks, when playing music from VLC Player, Windows Media Player, or YouTube, the song lyrics go to Zoom, but the music does not go thru.

Current Setup:
Two mics (Wave Link and Yeti), Chrome (YouTube), and VLC Player, all routed to Zoom

Drivers installed

Drivers installed.jpg (510.76 KiB) Viewed 776 times

Windows Playback

Windows Playback.jpg (345.68 KiB) Viewed 776 times

Windows Recording

Windows Recording.jpg (303.22 KiB) Viewed 776 times

It appears that I can not add additional photos in this reply. I will send more in another reply.

[JoinLight]

Windows Apps1.jpg (466.51 KiB) Viewed 749 times

Windows Apps2.jpg (198.73 KiB) Viewed 749 times

Zoom settings.jpg (270.72 KiB) Viewed 749 times

[JoinLight]

VLC Playing in VM AUX I.jpg (418.28 KiB) Viewed 624 times

This shows VLC Player in the AUX I strip sending music thru B2 to Zoom.

[JoinLight]

CHAT GPT SUGGESTS

I. Fixing Phase Issues:
In VoiceMeeter Potato, Phase Inversion buttons are available for each channel strip:
Look for the "ø" button (phase invert symbol) in the input strips.Toggle it to resolve potential phase conflicts.

**I cannot find the phase inversion buttons.

II. Stereo separation:
In VoiceMeeter -
Go to Menu > System Settings / Options.
Ensure that the outputs are set to stereo and that no channels are muted.

**I do not see where to set anything to stereo in system settings/options

III. Adjust EQ / Compression:
Some EQ or compression settings might emphasize vocals while reducing other frequencies. Reset or adjust these settings if they are applied.

**I'm not clear on how to do this.

IV. Stereo Routing Issues:
If your music source is stereo and one channel is inverted (e.g., left vs. right), overlapping frequencies may cancel each other out when mixed or summed to mono (as Zoom often processes audio in mono).

**Not sure what to do here

V. Incorrect Routing in VoiceMeeter:
If the same source is being routed to multiple inputs or outputs in VoiceMeeter, and one route has its phase inverted, the signals may interfere with each other.

**Not sure what to do here

VI. Force Mono for Testing:
Convert your stereo signal to mono temporarily to see if the music is audible.
In VoiceMeeter: Click the MONO button on the strip carrying your music input.
If this resolves the issue, it's likely a phase cancellation problem.

**There is no option to select mono on the strip carrying the music. I only see mono buttons on the Master Section strips

VII. Test with a Different Output:
Send the music directly to a hardware output (e.g., your headphones or speakers) using A1/A2 to verify whether the issue is with the routing to Zoom or an internal processing error.

**I have VLC Player sending music to my TV (speaker), and it works well.

VIII. Hidden Features:
VoiceMeeter Potato has several hidden features that can be accessed through its Advanced Options Panel. Here’s how to enable and access these features:

1.) Open the Advanced Options Panel
In the VoiceMeeter Potato interface, click on the Menu in the top-right corner. From the dropdown menu, select System Settings / Options.

2.) Enable Hidden Features
Look for options labeled as Hidden or Advanced in the System Settings window. These options include toggling advanced features such as:

· Advanced EQ settings.
· Exclusive audio mode.
· Latency adjustments.

To enable certain features like phase inversion buttons or other experimental functions, you may need to check specific toggles in this panel.

**I do not see 'hidden' or 'advanced' features anywhere.

3.) Show Phase Inversion Buttons
If the phase inversion buttons (small arrow icons) are not visible in the input strips:

A. Open the System Settings / Options panel.
B. Scroll to the Hidden Options or Advanced Parameters section.
C. Check for an option to show phase inversion or similar enhancements.

**I do not see the hidden options or the phase inversion buttons

4.) Unlock Experimental Features
To enable experimental or debugging features:
Click Menu > Show/Hide Hidden Parameters.
You might need to restart VoiceMeeter to apply the changes.

**This is not showing up on the menu

---------------------------------------------------------

Thanks in advance to anyone who can help!!
David

[Vincent Burel]

REM1: it seems you have an installation problem, because you have old Voicemeeter VAIO driver installed and new one... this can produce unexpected behavior i guess. So you may uninstall Voicemeeter and check there is no more voicemeeter audio driver presence in Windows Device manager.

read this topic: viewtopic.php?t=381

then install latest Voicemeeter version 3.1.1.9 and don't forget to reboot your computer after each step.

[JoinLight]

Thank you for this, Vincent.

As a note, I uninstalled and reinstalled Voicemeeter three times, rebooting with each step as you suggested. The first two times I re-installed (from VB-Audio), the Voicemeeter Input driver was installed automatically. I had to go in to my folder to manually install the AUX I and VAIO3 drivers. When I did this, the names of the channel strips in VMP (VM Input, VM AUX I and VM VAIO3) all changed to 'Speaker'. In Windows Playback and Recording, the icon next to each driver was a speaker, not the usual driver icon.

The third time I reinstalled (from Voicemeeter.com) it finally worked correctly so it seemed, but as you pointed out, the Checker Version is 1.1.1.9.
I realize now that it was almost midnight, I was tired and obviously downloaded the standard software.

Please let me know if you have any thoughts on the 'speaker' name and icon issue before I go through the re-setup again.

I see that the VB-Audio Matrix VAIO driver is not installed. Do I need this?

Also, did you notice if the settings for VMP, Windows apps and Zoom are correct?

Thank you!!